Refund policy
We want you to judge The Night Formula on your own nights, not on a promise.
The 90-night guarantee
If The Night Formula is not right for you, write to us at contact@noxane.com within 90 nights of delivery and we will refund every dollar you paid for the product.
- Opened bottles are covered. You are meant to try it.
- Nothing to ship back. Keep or discard the bottles as you prefer.
- You keep the welcome kit: the 3am Guide, the 3am Reset audio, the 3am Circle, and any physical gift already delivered.
How to request a refund
Email contact@noxane.com with the order number. We answer within two business days. Refunds are issued to the original payment method within 5 to 10 business days of approval, depending on your bank.
What is not covered
- Requests made more than 90 nights after delivery.
- Shipping charges already paid on a single-bottle order.
- Products bought anywhere other than noxane.com. Noxane is sold here only.
Damaged or missing orders
If your parcel arrives damaged, or does not arrive, email us within 30 days of the expected delivery date and we will replace it at our cost.
Cancelling an order
Orders can be cancelled before they ship. Email us as soon as possible; once a parcel is handed to the carrier, the 90-night guarantee applies instead.
Atelier du Lys LLC (doing business as Noxane)
30 N Gould St #37818, Sheridan, WY 82801, United States
contact@noxane.com